Privacy Policy
Abbie’s Cigars Last Updated: February 14, 2026
Welcome
At Abbie’s Cigars, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, create an account, make a purchase, or interact with us. By using our website and services, you agree to the practices described below.
Our website address is: https://store.abbiescigars.com
Information We Collect
Information You Provide
When you create an account, place an order, or interact with our site, we may collect:
- Account Information: Name, username, email address, phone number, and password
- Billing & Shipping Information: Street address, city, state, ZIP code, and country
- Payment Information: Credit or debit card details (processed securely through Authorize.net — we do not store full card numbers on our servers)
- Communication Preferences: Your SMS and email consent choices
- Age Verification: Confirmation that you are 21 years of age or older, as required by law for tobacco product purchases
Information Collected Automatically
When you browse our website, we may automatically collect:
- Device & Browser Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Pages visited, time spent on pages, referring URLs, and click patterns
- Cookies & Tracking Technologies: We use cookies to improve your shopping experience, remember your preferences, and analyze site traffic
How We Use Your Information
We use the information we collect to:
- Process & Fulfill Orders: Verify your identity and age, process payments, and ship your purchases
- Communicate With You: Send order confirmations, shipping updates, and customer service responses
- Send Promotional Communications: With your consent, send you text messages and/or emails about members-only deals, early access to sales, restock alerts, new cigar arrivals, and promotions
- Improve Our Services: Analyze shopping trends, optimize our website, and enhance the customer experience
- Prevent Fraud: Detect and prevent fraudulent transactions and unauthorized account access
- Comply With Legal Obligations: Meet regulatory requirements related to the sale of tobacco products, including age verification and tax reporting
SMS Communications
We offer text message communications for order updates, exclusive deals, restock alerts, new cigar arrivals, and promotions.
- Opt-In: You may opt in to receive SMS messages during account registration or at checkout by checking the SMS consent checkbox. Your consent is entirely voluntary and is not a condition of any purchase.
- Message Frequency: Message frequency varies based on your activity and our promotional schedule.
- Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
- Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You will receive a one-time confirmation message and will no longer receive texts unless you opt in again.
- Help: Reply HELP to any message for assistance, or contact us directly at the information provided below.
- Carriers: Major carriers are supported. Carriers are not liable for delayed or undelivered messages.
We will not share your phone number with third parties for their own marketing purposes.
Text messaging opt-in data and consent will not be shared with any third parties, including affiliates or business partners, for marketing or promotional purposes.
Email Communications
With your consent, we may send promotional emails about members-only deals, early access to sales, restock alerts, new cigar arrivals, and promotions.
- Opt-In: You may opt in during account registration or at checkout.
- Opt-Out: Every promotional email includes an unsubscribe link at the bottom. You may opt out at any time. Please allow up to 10 business days for your request to take effect.
- Transactional Emails: Even if you opt out of promotional emails, you will still receive transactional emails related to your orders (order confirmations, shipping notifications, etc.) as these are necessary for fulfilling your purchases.
Payment Processing
Your payment information is processed securely through Authorize.net, a leading payment gateway. We do not store your full credit card number on our servers. All payment transactions are encrypted using industry-standard SSL/TLS technology.
Referral Program
We operate a refer-a-friend program through ReferralCandy. When you participate:
- We share your email address with ReferralCandy to manage your referral link and track rewards
- Your referral activity (successful referrals and rewards earned) is stored by ReferralCandy
- ReferralCandy’s use of your data is governed by their own privacy policy
Participation in the referral program is optional.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in to your account
- Remember items in your shopping cart
- Track referral links and promotional codes
- Analyze website traffic and usage patterns
Account & Login Cookies
When you log in, we set cookies to save your login information and display preferences. Login cookies last for two days, and display preference cookies last for one year. If you select “Remember Me,” your login session will persist for two weeks. When you log out, login cookies are removed.
Analytics & Functional Cookies
We may use cookies to understand how visitors interact with our site, including which pages are most popular and how users navigate between pages. This helps us improve our website and your shopping experience.
Managing Cookies
You may disable cookies through your browser settings. However, some features of our website — such as your shopping cart and account login — may not function properly without cookies.
Embedded Content
Pages on our site may include embedded content from other websites (such as videos, images, or social media feeds). Embedded content from other websites behaves in the same way as if you had visited that website directly. These third-party websites may collect data about you, use their own cookies, embed additional tracking, and monitor your interaction with their content.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted to and from our website
- Secure payment processing through PCI-compliant payment gateways
- Restricted access to personal information on a need-to-know basis
- Regular monitoring of our systems for potential security vulnerabilities
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business, including payment processors (Authorize.net), shipping carriers (USPS), referral program providers (ReferralCandy), and email/SMS communication platforms
- Legal Requirements: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
If you request a password reset, your IP address will be included in the reset email for security purposes.
All third-party service providers are obligated to protect your information and use it only for the purposes we specify.
Age Restriction
Abbie’s Cigars sells tobacco products exclusively to individuals who are 21 years of age or older. We use age verification during the registration and checkout process. By creating an account or placing an order, you confirm that you are at least 21 years old.
If we learn that we have collected information from an individual under 21, we will promptly delete that information.
How Long We Retain Your Data
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
For users who register on our website, we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time through their account settings (with the exception of their username). Website administrators can also view and edit this information.
If you close your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law for tax, legal, or regulatory purposes related to tobacco product sales.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to certain legal exceptions)
- Export a copy of your personal data in a portable format
- Opt Out of promotional communications at any time
If you have an account on our site, you can request an exported file of the personal data we hold about you, including all data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obligated to keep for administrative, legal, or security purposes.
To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Abbie’s Cigars Knightdale, North Carolina
Email: scott@abbiestobaccoshop.com Phone: (919) 964-2611 Website: store.abbiescigars.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.